Citicorp Trust Bank, fsb and Primerica, provide mortgage services through $.M.A.R.T. LoanŽ programs to the clients of Primerica Representatives. $.M.A.R.T stands for Save Money and Reduce Taxes.
New Loans
Client requests for new loans are submitted by Primerica Representatives (your personal contact
who identifies the needs of your family and customizes a financial solution) and are processed by the
$.M.A.R.T. Solution Centers.
Your local Solution Center will assist you with questions about the application process, the status of
your application, or help locate a Primerica Representative in your area. They can be reached at
800-737-6011.
Monday through Thursday 9:00 a.m.- 7:00 p.m.
Friday 9:00 a.m.- 5:00 p.m.
Saturday 9:00 a.m.- 12:00 p.m.
Refinancing
Existing clients work through their Primerica Representative and the $.M.A.R.T. Renewal Center.
The Center can be reached by calling 866-425-0986 or 866-217-5541,
Monday through Friday 8:00 a.m.- 5:00 p.m. CT.
For more information on Primerica, visit Primerica.com
Servicing for Existing $.M.A.R.T. LoanŽ Clients (Customer Service)
Servicing of your mortgage account is provided by our affiliate CitiMortgage.
You may access our Automated Account Information Line at 1-800-283-7918
which is available 24 hours a day.You may speak to a representative at the same number:
Monday through Friday 7 a.m.- 12 a.m., ET
Saturday 8 a.m.- 7 p.m., ET
Sunday 12 p.m.- 11 p.m., ET
As a valued client, you can securely manage your account online,
sign up for helpful email notifications and learn about new programs:
Enroll for account access >>
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